Saturday, January 4, 2020

The Conflict Process Model and Its Application in...

Introduction This essay endeavours to not only discuss the elements of the conflict process model such as the reasons or sources that can trigger conflict in an organisational setting, with particular reference to behavioural factors and what positive and negative impacts that can thus be resulted, but will also discuss the different behavioural characteristics and mechanisms that various cultural backgrounds reveal in order to manage conflict. It will further evaluate the consequences and drawbacks from stereotyping particular cultural groups and analyse the role and responsibility of the management in understanding the cause of conflicts and specifically cross-cultural conflict and how they could be solved effectively. Conflict process†¦show more content†¦Every action that they engage in after the emotions have been developed is aimed at proving their superiority to others (Deutsch 2006). In most cases, employees are engaged in ensuring they are viewed as the better ones in any undertaking in the organisation. Research indicates that relationship conflict have more negative effects than task conflict. The fact that relationship conflicts result in the use of emotions in coming up with solutions makes it more stressful to the employees. Behavioural factors that can manifest conflict Organisational conflicts are characterised by a variety of factors and in particular behavioural. These may take different forms depending on the nature in which they are portrayed. They could either be written, oral or physical. The oral behaviour that manifests conflict in the organisation involves a case where the employees engage in exchange of unpleasant words that display the existence of the conflict. Secondly, the conflict may be in the form of written documents that bear evidence of conflict (Popejoy 2002). Such documents may be in form of e-mails that are exchanged between the parties in conflict in the organisation. Finally, the conflict in the organisation may be portrayed in terms of physical confrontation among the employees and this is the highest limit that the conflict in the organisation can be portrayed through (Popejoy 2002). There are different approaches that could be used by people of different culturalShow MoreRelatedSharing Of Knowledge Management Systems1194 Words   |  5 Pagesbrainstorm new ideas and trends. The leaders of these communities who facilitate discussions are known as champions. A Community Maturity Model tracks its evolution from interest at the most basic level (comprising a few people just openly sharing ideas) to capacity building (applying the knowledge to create and innovate new competencies) at the highest level. The process of forming a community is simplistic, where people with similar interests meet to discuss their views. 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